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Fees & Medical Aid

Clear fees, no surprises.

Knowing what therapy costs, and how your medical aid may help, is part of feeling safe to begin. Here's everything in one place.

Session length
50–60 min
Individual and couples
Sessions from
R1 100
Same fee in person or online
Medical aid
5 schemes
Cover depends on your plan
Reduced rate
Ask me
Sliding scale on application

Session fees

What a session costs

Simple, per-session fees with nothing hidden. The same rates apply in person and online.

Individual session

R1 100

per session

  • 50 minutes
  • Same fee in person or online

Couples session

R1 500

per session

  • 60 minutes
  • Same fee in person or online

Looking for family sessions, or not sure which option fits? Get in touch and we can talk it through.

Medical aid

Using your medical aid

Therapy can often be claimed from medical aid. I work with the schemes below, and I'm happy to help you understand what to ask.

  • Bonitas
  • Discovery Health
  • Fedhealth
  • GEMS
  • Momentum

Practice number for claims: PR 1113054

Check with your scheme first

What your medical aid pays depends on your plan and the benefits you have left, and every scheme works a little differently. A quick call or a look at your member app before your first session can save surprises later. It may help to ask:

  • Is psychology (clinical psychologist) cover included on my plan?
  • Are sessions paid from savings, day-to-day benefits or a separate benefit?
  • Is there a limit on the number of sessions or the amount per year?
  • Do I need a referral or pre-authorisation first?

If your benefits run out or don't cover therapy, you're welcome to continue as a private client, and the sliding scale below may help.

Good to know

Prescribed Minimum Benefits, explained

In South Africa, the law requires every registered medical scheme to cover the diagnosis, treatment and care of a defined list of conditions, no matter which plan or option you're on. These are called Prescribed Minimum Benefits (PMBs).

The list includes some mental health conditions, such as major depression and bipolar mood disorder. For certain conditions, PMB cover can include a limited number of out-of-hospital therapy sessions a year.

PMB cover still follows your scheme's rules. A scheme may need a confirmed diagnosis, ask you to register the condition, and require you to use its designated service providers (DSPs) or network and follow its treatment protocols and medicine lists (formularies). Seeing a provider outside the network can mean a co-payment.

Questions worth asking

  1. Ask your GP or psychologist

    Does my diagnosis fall under a Prescribed Minimum Benefit condition?

  2. Ask your medical scheme

    Is this condition covered as a PMB on my plan, and do I need to register it or get authorisation?

  3. Ask your medical scheme

    Do I need to use a designated service provider (DSP) or network, and would there be a co-payment if I don't?

  4. Ask your medical scheme

    How many therapy sessions are covered, and are they paid from PMB cover or my day-to-day benefits?

This is general information, not a promise of cover or financial advice. Your scheme decides how each claim is paid under its own rules. Learn more from the Council for Medical Schemes(opens in a new tab)

Sliding scale

Cost shouldn't stand in the way of care.

If the full fee isn't manageable right now, please don't let that stop you from reaching out. A sliding scale is available on application. Ask about a reduced rate when you get in touch. It's a private conversation, and you don't need to explain more than you're comfortable with.

Ask about a reduced rate

The practical bits

Payment & policies

A few things that are good to know before your first session.

Paying for sessions

You can settle your account by:

  • EFT / bank transfer
  • Cash

Cancellations

Please give at least 24 hours' notice to cancel or reschedule.

Late cancellations and missed sessions are charged in full. Medical aids don't pay for sessions that didn't take place, so this fee would be yours to cover.

For your claims

Your scheme may ask for these details when you claim or check your cover.

Practice number
PR 1113054
HPCSA registration
PS 0153001
Practitioner
Nare Matlou, Clinical Psychologist

Still unsure?

Questions about fees or cover?

Get in touch and we can talk through fees, medical aid and what to check with your scheme. There's no cost and no obligation.

More questions answered in the fees & medical aid FAQ.